Your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it.

What information we collect

  • Personal details: Your name, phone number, email address, and delivery address when you place an order
  • Order information: Details of the products you purchase and your order history
  • Communication data: Messages you send us via email, WhatsApp, or our website contact channels
  • Website usage data: General browsing information collected automatically (such as device type and pages visited) through Shopify's built-in analytics

How we use your information

  • To process and fulfill your orders
  • To contact you about your order status, shipping updates, and delivery
  • To respond to your questions and support requests
  • To improve our website and customer experience
  • To send you updates about new collections or offers — only if you have opted in

How we protect your information

  • Your data is stored securely through Shopify's platform, which complies with international data protection standards
  • We do not sell, rent, or share your personal information with third parties for marketing purposes
  • We only share your information with delivery partners when necessary to fulfill your order

Your rights

  • You have the right to request access to the personal data we hold about you
  • You may request correction or deletion of your data at any time
  • To exercise any of these rights, contact us at Sewarsilver.com@gmail.com

Cookies

  • Our website uses cookies to improve your browsing experience and remember your preferences
  • You can control or disable cookies through your browser settings
  • Disabling cookies may affect some features of the website

Third-party services

  • Our store is powered by Shopify. You can read Shopify's privacy policy at shopify.com/legal/privacy
  • Payment processing and delivery services may have their own privacy practices

Updates to this policy

  • We may update this Privacy Policy from time to time. Any changes will be published on this page
  • Continued use of our website after changes are published means you accept the updated policy

Contact us

  • Email: Sewarsilver.com@gmail.com
  • Phone / WhatsApp: +201036223837
  • Location: Cairo, Egypt