Got Questions? We've Got Answers.

Welcome to the official rundown on everything you need to know. We've put together answers to all the common questions about our sterling silver jewelry—from materials and care to shipping and sizing. Our goal is to make your experience as smooth and clear as our silver. Can't find what you're looking for? No sweat. Just slide into our DMs on Instagram at @Sewarsilver.co or use the support form here on our site. We'll get back to you ASAP.

We currently partner with Bosta Shipping for all our deliveries to ensure your new jewelry gets to you safely and reliably.
Easy peasy. Just browse the site, add your favorite pieces to the cart, and follow the simple steps at checkout to complete your order online.
Once your order is processed, our shipping partner Bosta will get it to you within 3-7 business days. You'll get a tracking number to follow its journey.
You can update your address in your account settings. If you've already placed an order and need to change the address, slide into our DMs on Instagram or use our site's support form ASAP and we'll see what we can do!
First, double-check that you're using the correct email and password. If that doesn't work, use the "Forgot Password?" link on the login page. If you're still stuck, contact us and we'll help you out.
We hate it when that happens too! Many of our popular pieces are restocked regularly. You can sign up for a "Back in Stock" notification on the product page, and we'll email you the moment it's available again.
If you need to change or cancel, DM us on Instagram or use the site's support form immediately. We process orders quickly, but we'll do our best to help if your order hasn't shipped yet.
Absolutely! Jewelry makes the perfect gift. We make sure our packing slips do not include any prices. You'll also have the option at checkout to add a personalized gift message to your order.
We strongly recommend you don't. While a quick splash won't hurt, repeated exposure to soaps and especially the chlorine in pools can accelerate tarnishing. It's best to remove your pieces before you hop in!
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